FAQs

How do I measure my wrist size?
Wrap the measuring tape around the wrist on which you plan to wear your Caerusgallery bracelet.

Make a note of the number at the point where the tape meets the 0. 

How much does shipping cost?

Caerusgallery offer Free Shipping Worldwide.

How long will it take to receive my order?

3-5 working days for Singapore, 7-14 working days for international.

What forms of payment does Caerusgallery accept?

Caerusgallery accept Credit/Debit cards and Paypal payments.

Can I pay using Paypal without a Paypal account?
Yes, without a Paypal account, all you need is any Credit/Debit card that is support by Paypal.
By using Paypal, we can access & deliver your orders to you in a shorter time.
Paypal is the easiest & most secure way to make payments online.

No account needed. 

What happens if there's a delivery mishap to my order? (Lost delivery)
In the event of lost mail, we will try to locate the delivery team and if there's a clear indication

that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability. 

Is there any physical store or outlet?
We do not have a brick and mortar store - our website is our full catalog and store. 

It contains all the products which we sell, with new designs added regularly.

What is Caerusgallery's exchange policy?
As all our items are custom made to order, it cannot be returned for exchange or refund.
All sales are final. While every effort is made to try to ensure that the colouring, design and
finishing are accurate to our images on Caerusgallery's website, variations may occur due to the
nature of hand-crafting using natural leathers.  
 
Wrist measurement

       

Wrap the measuring tape around the wrist on which you plan to wear your Caerusgallery bracelet. Make a note of the number at the point where the tape meets the 0.